Refund policy
RETURN & REFUND POLICY
Right of Withdrawal
In accordance with applicable legislation, you have the right to withdraw from your purchase within 14 calendar days from the date of receiving your order, without providing any reason.
Return Conditions
To be eligible for a return:
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The item must be unworn, unused, and in perfect condition.
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It must be returned in its original packaging.
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Any damaged, used, or incomplete item will not be eligible for a refund.
Certain items (such as personalized products, discounted items, or limited editions) may not be eligible for a refund if clearly stated at the time of purchase.
Return Procedure
All return requests must be submitted by email to:
Please include:
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Your order number
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The reason for the return
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Photos if the product is defective or damaged
Return instructions will be provided once your request has been reviewed and approved.
Return shipping costs are the responsibility of the customer, except in cases where the product is defective or an error was made on our part.
Refunds
Once the returned product has been received and inspected:
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Refunds will be processed within 7 to 14 business days
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Refunds will be issued using the original payment method
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Original shipping costs are non-refundable (except in cases of defective products or our error)